Laboratories Made Better

Lucia Berte – 2010 Upcoming Programs

CLIMA www.clma.org
Northeast Regional Conference and Exhibit
April 12, Boxborough

Greater Los Angeles Chapter
April 17, Duarte

ThinkLab ‘10
May 5, Las Vegas

COLA www.cola.org
Spring Symposium
April 21-23, Baltimore

Fall Symposium
Sept 29-Oct 1, Scottsdale

LABORATORIES MADE BETTER! delivers training, implementation and consulting solutions to medical laboratories that want to implement a quality management system for error reduction and process improvement. Click to view a short video where Lucia Berte describes her approach to health care quality management.

The scope of LABORATORIES MADE BETTER! services and consulting covers the following topics:

Readiness for unannounced JCAHO, CAP, and AABB inspections
ISO 15189 accreditation readiness
Patient safety practices
Written policy, process, and procedure documents
Personnel training and competence assessment
Hospital ancillary services quality management.

Click to view a short video describing the 12 Quality System Essentials displayed in the color banner at the top of this page.

Recent Books and Papers
The Importance of New Hire Training
P.O.L. Insight Issue 53, Event 2008-C

Laboratory Quality Management: A Roadmap
Clin Lab Med 27 (2007) 771-790

Quality Manual Preparation Workbook for Perioperative Autologous Blood Collection
and Administration
AABB Press, 2007 www.aabb.org

Transfusion Service Manual of Standard Operating Procedures, Training Guides,
and Competence Assessment Tools, 2nd ed.
AABB Press, 2007 www.aabb.org