Laboratories Made Better

Lucia Berte is presenting at:

COLA www.cola.org
Spring Symposium for Clinical Laboratories
April 28-29, Atlanta

Hawaii ASCLS/ CLMA
Annual Joint Laboratory Meeting
May 9-11, Honolulu

Quality Institute for Health Care
ASQ World Conference on Quality Improvement
May 16-18, Pittsburgh

CLMA
ThinkLab
May 23-25, Atlanta

POLQM
Quality Weekend Workshop
June 17-19, Vancouver, BC, Canada

LABORATORIES MADE BETTER! delivers training, implementation and consulting solutions to medical laboratories that want to implement a quality management system for error reduction and process improvement. Click to view a short video where Lucia Berte describes her approach to health care quality management.

The scope of LABORATORIES MADE BETTER! services and consulting covers the following topics:

Readiness for unannounced JC, CAP, and AABB inspections
ISO 15189 accreditation readiness
Patient safety practices
Written policy, process, and procedure documents
Personnel training and competence assessment
Hospital ancillary services quality management.

Click to view a short video describing the 12 Quality System Essentials displayed in the color banner at the top of this page.

Downloadable Papers
The Importance of New Hire Training
P.O.L. Insight Issue 53, Event 2008-C

Laboratory Quality Management: A Roadmap
Clin Lab Med 27 (2007) 771-790

Most Recent Book
Transfusion Service Manual of Standard Operating Procedures, Training Guides,
and Competence Assessment Tools, 2nd ed.
AABB Press, 2007 www.aabb.org