Lucia Berte – Upcoming Programs
COLA
1-800-298-8045 www.cola.org
Laboratory Quality Symposium
September 17-18, Orlando
Cost of Quality, Better Laboratory Documents,
Laboratory Nonconformances and Quality Manual
Illinois Association of Blood Banks
www.ilabb.org
Fall Dinner Meeting
September 25, Lisle, IL
Competence Assessment
LABORATORIES MADE BETTER! delivers training, implementation and consulting solutions to medical laboratories that want to implement a quality management system for error reduction and process improvement. Click to view a short video where Lucia Berte describes her approach to health care quality management.COLA
1-800-298-8045 www.cola.org
Laboratory Quality Symposium
September 17-18, Orlando
Cost of Quality, Better Laboratory Documents,
Laboratory Nonconformances and Quality Manual
Illinois Association of Blood Banks
www.ilabb.org
Fall Dinner Meeting
September 25, Lisle, IL
Competence Assessment
The scope of LABORATORIES MADE BETTER! services and consulting covers the following topics:
- Readiness for unannounced JCAHO, CAP, and AABB inspections
- ISO 15189 accreditation readiness
- Patient safety practices
- Written policy, process, and procedure documents
- Personnel training and competence assessment
- Hospital ancillary services quality management.
Recent Books and Papers
The Importance of New Hire Training
P.O.L. Insight Issue 53, Event 2008-C
Laboratory Quality Management: A Roadmap
Clin Lab Med 27 (2007) 771-790
Quality Manual Preparation Workbook for Perioperative Autologous Blood Collection
and Administration
AABB Press, 2007 www.aabb.org
Transfusion Service Manual of Standard Operating Procedures, Training Guides,
and Competence Assessment Tools, 2nd ed.
AABB Press, 2007 www.aabb.org