Lucia Berte – Upcoming Programs
ASCP
1-800-267-2727 www.ascp.org
Leadership Exchange,
February 29 – March 1
San Francisco, California
• Breakfast roundtable on change management
• Documents workshop
CLMA
1-610-995-9580 www.clma.org
ThinkLab ’08, March 29 – April 1
Atlanta, Georgia
• Nonconforming Laboratory Events
• ISO 15189 update
• Laboratory Internal Audits
• Quality Improvement Initiatives
• Guidance for Inventory Control
COLA
1-800-298-8045 www.cola.org
POL Symposium, May 15-16
St. Louis, Missouri
• Intro to Quality System Concepts
• Documents – Planning
• Training and Competence Assessment
• Measurement and Monitoring
New Books and Papers
Laboratory Quality Management: A Roadmap
Clin Lab Med 27 (2007) 771-790
Quality Manual Preparation Workbook for Perioperative
Autologous Blood Collection and Administration
AABB Press, 2007 www.aabb.org
Transfusion Service Manual of Standard Operating
Procedures, Training Guides, and Competence Assessment
Tools, 2nd ed.
AABB Press, 2007 www.aabb.org
LABORATORIES MADE BETTER! delivers training, implementation and consulting solutions to medical laboratories that want to implement a quality management system for error reduction and process improvement. Click to view a short video where Lucia Berte describes her approach to health care quality management.
The scope of LABORATORIES MADE BETTER! services and consulting covers the following topics:
- Readiness for unannounced JCAHO, CAP, and AABB inspections
- ISO 15189 accreditation readiness
- Patient safety practices
- Written policy, process, and procedure documents
- Personnel training and competence assessment
- Hospital ancillary services quality management.
Click to view a short video describing the 12 Quality System Essentials displayed in the color banner at the top of this page.