Laboratories Made Better

Lucia Berte is presenting at:

COLA www.cola.org
Spring Symposium for Clinical Laboratories
April 19-20, 2012 Las Vegas

Executive War College www.executivewarcollege.com
Conference on Laboratory and Pathology Management
May 1-3, 2012 New Orleans

CLSI/APHL www.clsi.org / www.aphl.org
Joint Audioconference Series
May 3, 2012

Hawaii ASCLS/CLMA www.hawaiiclinlabconference.org
Annual Joint Laboratory Meeting
May 15-17, 2012 Honolulu

American Society for Quality www.denverasq.org
Rocky Mountain Quality Conference
September 13-14, 2012 Arvada, CO

LABORATORIES MADE BETTER! delivers training, implementation and consulting solutions to medical laboratories that want to implement a quality management system for error reduction and process improvement. Click to view a short video where Lucia Berte describes her approach to health care quality management.

The scope of LABORATORIES MADE BETTER! services and consulting covers the following topics:

Readiness for unannounced JC, CAP, and AABB inspections
ISO 15189 accreditation readiness
Patient safety practices
Written policy, process, and procedure documents
Personnel training and competence assessment
Hospital ancillary services quality management.

Click to view a short video describing the 12 Quality System Essentials displayed in the color banner at the top of this page.

Downloadable Papers
The Importance of New Hire Training
P.O.L. Insight Issue 53, Event 2008-C

Laboratory Quality Management: A Roadmap
Clin Lab Med 27 (2007) 771-790

Most recent book chapters:

Chapter 1: Quality Management in the Medical Laboratory

Chapter 13: The Cost of Quality
In: Harmening DH, ed. Laboratory Management: Principles and Practices, 3rd ed.
St. Petersburg, FL: DH Publishing and Consulting, Inc, 2012

Chapter 23: Quality Management in the Blood Bank
In: Harmening DH, ed. Modern Blood Banking and Transfusion Practices, 6th ed.
Philadelphia, PA: FA Davis, 2012